#1
It’s time commerce was conversational.

Make chat and voice shopping as fluent as a helpful human.

Support talk-to-transaction with frictionless voice and chat experiencesIntegrating chatbot and voice experiences with microservice based commerce, lets you bring real-time inventory, pricing, promotions and search, reviews, account, and order information, and more to the consumer’s fingertips. Supporting talk-to-transaction requires a flexible cart and checkout capability, without sacrificing security and Payment Card Industry (PCI) compliance. Choose headless microservices that can enable you to craft and serve custom conversational commerce in a frictionless manner.Infosys Equinox supports the full range of conversational commerce channels and capabilities. Bring transactional capabilities to your website’s own chatbot or any social network messenger app including imessenger, WhatsApp, Facebook messenger and WeChat – Connect chat to your catalog, cart, content, search, order history, loyalty programs, and promotions engine. Or bring commerce to voice assistants like Alexa and Google Nest, and embed voice capabilities into your own apps and digital properties.

Every conversation is an opportunity for commerce. Provide buyers a seamless experience to interact with your store from their choice of voice or chat interfaces.