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You need voice commerce that educates, entertains and inspires purchases.
Lifelike, AI-driven conversational commerce isn’t decades away – it’s here now. Intelligent chatbots and voice assistants combine the power of AI and Natural Language Processing (NLP) to make the digital experience more human. Answer customer questions, serve personalized product recommendations and securely support transactions, right within the chat or voice experience -- eliminating the friction of clicking to a website or an app, away from the consumer’s planned digital journey.
Conversational commerce makes shopping more human, and technology is making AI-driven chat experiences more lifelike. One in three shoppers can’t tell if their last customer service interaction was with a bot or a human! Fifty percent are open to transacting with a chatbot, and 80% of marketers say they already use or plan to use chatbots and voice assistants to support the buying journey.
