A manufacturer needed help with the processing of regularly scheduled safety inspections of their equipment. These inspections are outsourced to vendors in markets throughout the world, and vendors submit their reports in multiple languages and formats. Manually responding to the problems identified was expensive and time-consuming.
Infosys built a generative AI solution that uses capabilities like OCR (optical character recognition) and text extraction from PDFs to process inspection reports and deliver relevant information to equipment specialists. The solution, leveraging Infosys Topaz, helped reduce review time by 70-80 percent, which translated to significant cost savings.
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