Venturing into fresh markets is a key strategy for organizations seeking to broaden their growth horizons. Discover how Infosys Cobalt’s solutions enable faster time-to-market through the integration of industry experience and best practices.
Siemens Mobility, a leading transport solutions provider, operates in over 65 countries. As the company continued to grow, they decided to modernize their CRM landscape.
Infosys was brought on board to leverage Infosys Cobalt and digitize their CRM operations. Within six months, Infosys deployed a global CRM SaaS solution. As a result, Siemens gained tangible benefits like improved customer insights, enhanced customer experience, predictive analysis with AI, and lower costs.
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A prominent leader in the seafood industry, Thailand-based Thai Union Group’s entities across different countries operated with their own individual processes, resulting in financial planning challenges.
TU partnered with Infosys to implement a unified platform on the cloud to help with planning, budgeting, forecasting, and other functions. Infosys Cobalt brought synergy and standardization to processes, significantly simplified financial planning for expansion, and provisioned a unified platform that simplified operations and improved visibility.
The Parisian Grand Slam – officially known as Roland-Garros – wanted to reimagine tennis by creating new immersive, interactive, and informative experiences for their fans, players, coaches, broadcasters, journalists, and organizers, using the power of technology.
The French Tennis Federation partnered with Infosys to leverage applied AI, immersive 3D technology, and Infosys Cobalt to enhance match viewing, tournament reporting, broadcast editing, and player training experiences. Infosys redefined the match experience with six separate immersive products. While some enabled intelligent game insights and analytics, others created fully immersive match-playing experiences for the fans.
Johnson Controls-Hitachi Air Conditioning produces scroll compressors that are incredibly versatile and are suited for a variety of applications. However, the wide variety brought challenges when documenting the specifics of a customer's requirements.
Johnson Controls-Hitachi Air Conditioning turned to the cloud for their solution. Infosys conceptualized a cloud-based interactive product configurator, leveraging Infosys Cobalt. The custom solution provided relevant data and multiple selections at the customer’s fingertips while capturing their requirements and optimizing pricing for the sales team’s convenience. This resulted in faster sales cycles and enabled the sales team to meet expectations and go beyond, offering a personalized customer experience.
E.ON, a prominent UK utility service provider, aimed to enhance their customer service and unlocking new avenues to business value from digital transformation to drive their energy transition.
By partnering with Infosys and leveraging Infosys Cobalt, the company ensured a seamless transition without impacting the customer experience or daily operations. Infosys also played a vital role in advancing E.ON's shift to digital experience platform, pivoting to a digital utility model and delivering smart sustainable energy solutions , resulting in more reliable services for E.ON's customers.
Discover how E.ON transformed customer experiences with Infosys.
