With an increasingly digital-first consumer base, financial service companies need to go paper-free. Cloud-powered solutions like modernization and end-to-end data transformations are the digital answer to these challenges. Discover stories of agility, resilience and scalability achieved while leveraging Infosys Cobalt’s capabilities:
The ever-evolving digital ecosystem provides endless possibilities for finance companies to boost their core systems using cloud technology. Watch as experts from TSB Bank and Infosys discuss how AWS Cloud platforms, powered by AI and data processing investments from Infosys can build a strong data foundation and amplify business value.
Comprehensive, accurate data testing is a crucial aspect of the banking industry and requires a dedicated framework. With Infosys’ support, National Australia Bank (NAB) leveraged Infosys Cobalt to automate an effective and secure data validation process, resulting in a zero-defect framework.
At NAB, Infosys implemented a solution named Auto DC for validation of data across heterogeneous source systems. Auto DC was developed to communicate between on-premises and cloud-based assets and to ensure both source and target data is identical. It has reduced of test execution effort by 80%, helping NAB go to market faster.
Financial firms need to enhance client experiences by addressing their problems on the go. Goldman Sachs sought to transform its service management platform by partnering with Infosys to efficiently manage tech issues. Learn how this partnership amplified customer satisfaction.
Goldman Sachs collaborated with Infosys to transition into a cloud platform for unified IT service management. The objective was to build a simple and scalable solution to transform and modernize business processes across the enterprise.
Select Portfolio Servicing (SPS), a residential mortgage servicing industry leader, wanted to transform and digitize paper-intensive mortgage servicing processes. SPS worked with Infosys to produce unique NLP and AI algorithms to solve this problem, achieve significant portfolio growth, ensure compliance and reduce customer service timelines by upto 95%.
In the banking sector, new technologies are being harnessed to create a competitive edge. When TSB decided to adopt cloud technology and retire its on-premise systems, Infosys revamped the IT environment with the ServiceNow platform.
When it comes to financial management, each person’s requirement is different and they need a retirement plan that’s unique to them. Discover why Vanguard partnered with Infosys to reshape the corporate retirement plan experience for its plan sponsor clients and their participants.
Research from CX consulting firm Horizon Digital suggests that up to 67% of customers switch brands – not due to price or features – but due to customer experience or a perceived lack of attention, personalization, and engagement by the brand.
Companies in the Financial Services Industry are actively partnering with tech firms to make cloud their competitive advantage. Following suit, SPS entered a strategic partnership with Infosys to leverage the Cobalt portfolio.
We have forged a strong collaboration with Infosys over the years, which has enabled us to leverage a repertoire of services & capabilities encompassing Application development, IT operations, IaaS, SaaS and Security.
Enriching customer experiences with cloud-based data analysis is becoming the norm in the finance industry. As a leader in customer service, Federal Bank chose Infosys to enforce its mantra “Digital at the fore, human at the core”. Learn how we leveraged Infosys Cobalt and Oracle CX to deliver finer customer experiences.
Institutions like Citizens Financial Group are adopting a major shift in mindset and perspective away from “the way things have always been done” in order to successfully transform and reinvent themselves with cloud technology. Listen to this podcast to understand how banks are staying competitive in the wide-ranging fintech landscape.
Today’s customers expect continuous engagement and quick responses from financial institutions. Read our interview with Andy Cooper, VP of Assurant, to see how the company embraced cloud technologies and transformed its IT infrastructure to meet these demands.
Financial Enterprises with a mainframe and AS/400 landscape are starting to explore the cost benefits of having a cloud-architected system. Hear experts at ING, Infosys, and Micro Focus, discuss the challenges and benefits of migrating to the cloud and the best practices for a successful migration.
Given the competitive landscape, insurance firms are relying on technology to secure their future. And enterprises like Bupa Global have incorporated automation and RPA into their operations to take the lead. Hear about its journey from Steve Williams, Head of IT Strategy & Architecture, Bupa Global.
Financial Services firms are boosting their customer experience (CX) to drive differentiation. However, delivering exceptional experiences in a multi-touchpoint world requires a strategic plan. Watch this exclusive discussion with Citizens bank to discover its approach to meeting modern CX demands.
A modern cloud infrastructure lends Financial & Insurance firms the ability to become agile and resilient. This Infosys breakout session highlights the cloud journeys of United Airlines, bp, and banking giant – Citizens Bank. Watch this video to learn how they leveraged Infosys Cobalt to accelerate their cloud journeys.
To keep up with digital progress, the banking sector must evolve. On February 17th, Infosys and Google Cloud hosted a panel discussion with key leaders from BNY Mellon, HSBC and Citizens Bank to discuss the cloud-first approach to superior experiences.
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