Infosys – Salesforce, Travel and Hospitality Capabilities
The Infosys Salesforce practice is a leading provider of Salesforce consulting and advisory services. Powered by the Infosys Cobalt and Infosys Topaz platforms, solutions, and offerings, with AI and Gen AI capabilities, we help enterprises unleash the full potential of the Salesforce ecosystem to transform into a more responsive and connected insights-driven live enterprise. Acquisitions such as WongDoody, Fluido, Simplus, Blue Acorn iCi, Oddity and BASE life science further reinforce their capabilities and offerings.
Infosys Travel and Hospitality practice partners with airlines and travel tech companies to enable clients with an AI-first core, empower the business with agile digital at scale and drive continuous improvement by transferring digital skills, expertise, and ideas from our innovation ecosystem.
Customer Service Transformation through Infosys solution for Contact(less) Customer Service.
Cloud Transformation: Infosys Cobalt Airline Cloud (ICAC) is a first-of-its-kind industry cloud offering designed for commercial airlines. It is built on composable architecture principles that draw from the framework of Infosys Cobalt to accelerate its cloud journey. It provides business capabilities such as seamless loyalty management, human-centric personalized experiences, Unit Load Device (ULD) tracking and management, and smart monitoring to alleviate security concerns.
Airport Operations Improvement using AI and Data Analytics. Several solutions around runway and tarmac management, landside and airside manpower optimization, queue management, security, ULD management, gate turnaround management, wheelchair prediction and coordination, and Bag Ramp solutions have been or are being worked on for our airport clients.
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More about Infosys Travel and Hospitality practice: Travel & Hospitality Digital Services and Technology
