Manish Govil, an IT leader with 25 years of experience across practice management and service delivery, is a Senior Industry Principal and Senior Delivery Director for Enterprise Cloud Application Services (Salesforce) Practice at Infosys. In addition, he has worked with several renowned IT service providers and system integrators. He has led the global CRM portfolio for over 15 years, utilizing Salesforce Industry Clouds. Additionally, he has performed multiple roles, such as Program Manager, Solution Architect and Advisory Board member across several Salesforce implementations. Manish is a customer-centric, value-driven leader who has contributed to strategizing and delivering technology enabled business transformation for many enterprises.