They developed a responsive web experience.
Teaming up with Infosys, the payer developed a streamlined self-service feature for their brokers and employer groups, conveniently allowing Tai to bypass the cumbersome paperwork on time. Tai was also highly satisfied with the intuitive nature of the filing, never once having to call their payer for clarification.
Tai is now an enrolled member, offering a comprehensive health plan to their employees, much to their peace of mind, thanks to Infosys.
Read more about how we leveraged Vlocity, a pre-built Salesforce solution, to deliver a seamless enrollment experience.
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