The Intelligence Behind Infosys Helix:A Collection of Xcellence

The Intelligence Behind
Infosys Helix:
A Collection of Xcellence

Infosys Helix brings composable capabilities
designed to flex with business needs,
each delivering an X factor across
payer workflows.

Infosys Aster is an AI-amplified marketing suite, tailored for marketers. It helps them deliver engaging brand experiences, enhance marketing efficiency, and accelerate effectiveness for business growth. Combining the generative AI capabilities...Contents

Care, Transformed.

Execution, Reimagined.

Experience, Reengineered.

Core, Reimagined.

Scale, Proven.

Care, Connected.

Launch, Accelerated.

#EmpoweringBetterCare
for Modern Payer Operations

The Era of the Monolith Is Over

Legacy payer systems create fragmented data, broken experiences, and limited transparency slowing operations and constraining growth. Modern payers need a single, event-driven, interoperable environment that connects sponsors, providers, and members in one connected ecosystem.

The Challenge: Fragmented Intelligence

Fragmented, disconnected systems create friction and broken experiences across the payer ecosystem
Multiple systems of record lead to inconsistent member and provider data, increasing manual reconciliation
Limited access to consistent, trusted data reduces transparency and weakens informed decision-making for plan sponsors

The Architecture
of the X Factor

Event-driven, AI-first environment
Shared data backbone enabling interoperability across cloud and
on-premises systems
Composable capabilities with AI embedded into workflows for
automation and personalization

This modernizes the enterprise without rip-and-replace risk.

Specialized Ecosystems in Action

The platform’s modular backbone enables focused ecosystems that unify fragmented processes:

Provider Lifecycle Management:
A single system of record spanning credentialing to contracting—eliminating data silos and improving operational speed.

Plan Sponsor Hub:
Built on the shared data backbone, this solution provides sponsors with real-time transparency and the record consistency that legacy architectures cannot support.