Brewing growth
with data

A beverage manufacturer
taps into insight-driven
order fulfillment

Digital Commerce

With millions of thirsty customers across the globe, keeping supply flowing requires working smart, not hard.

Being a global company means contending with global challenges – diverse customer preferences, dynamic order volumes, and disparate local laws. To ensure a smooth flow from the factory to the fridge, Infosys Aster was brought in to unify systems and data across geographies.

Serving up a fresh brew everywhere:
The B2B commerce platform seamlessly connected production lines, distributors, and ERPs to make order fulfillment efficient and hassle-free across global markets.

Ready to hop across borders:
Built atop a scalable cloud platform, the system could readily scale across 40+ geographies, adapting to new production lines, markets, and distributors while remaining cost-effective.

Good wine that isn’t expensive:
A low-maintenance system developed with optimal utilization of existing infrastructure saved IT costs, while quick decision-making and fulfillment ensured healthy OPEX.

A perfect pour from the start

Business upgrades cannot come at the cost of business disruption. To minimize impact on the beverage manufacturer’s operations, we delivered a ‘lite’ version of the new system in just four weeks. Additionally, all source data was fed to the analytics system with zero lag for accelerated insights.

26
operating companies

250k+
customers acquired

€3.7+ billion
revenue handled through the platform

Key Takeaway

Every order is an opportunity to serve up a smile. Beyond the glam of inspiring messages and lovable campaigns, marketing,and operations have to work together to bottle a customer experience that’s both refreshing and satisfying to keep the good times going.