AUTOMOTIVE Through the e-Commerce Expanse Disruption can strike down even the most resilient organization. How did our client navigate the storm?
Disruption can strike down even the most resilient organization. How did our client navigate the storm?
Our client, a multi-billion-dollar automotive company, faced multiple levels of disruption, struggling despite their tried-and-tested business models. While they were ready to transform, any meaningful change needed to be scaled across 80+ markets, posing efficiency and technical challenges.
Key Challenges
Disruption from the EV market
Inconsistent customer experiences
Legacy IT infrastructure
Infosys guided the client to launch a pioneering e-commerce platform for customers to shop and buy vehicles end-to-end online, ensuring that they keep up with the competition.
Alongside Infosys, the client established their competitive edge in the global market, by launching a platform that opened up a whole new realm of value including:
