EXPLORING NEW HORIZONS
How Infosys Enabled a Major Australian Bank To Conquer New Technological Frontiers
The client, an Australian banking giant, deployed a Test Centre of Excellence (TCoE), supported by Infosys for their end-to-end testing services. However, major technology changes like migrating 70% of their workload to the cloud, DevOps adoption, APIs for integration, application modernization, legacy modernization and digital transformation presented new challenges for the TCoE.
To address these requirements and to shift from a Quality Assurance to Quality Engineering practice, Infosys formulated a strategy that ensured:
With Infosys’ Quality Engineering platform, the client set up a community of practitioners, consisting of certified SDETs. Additionally, we developed data-driven metrics to optimize the quality assurance efforts, resulting in an impressive 98% defect removal.
The client achieved a notable 30% improvement in talent optimization by adopting a 'New Quality Engineer' model, specifically tailored to their requirements. This model helped streamline processes and enhance overall performance, enabling greater efficiency and effectiveness across quality engineering practices.
