ENABLING INCLUSIVE INNOVATION
How the Infosys Accessibility Testing Tool Helped an American Healthcare Company Improve Accessibility
Our client, a healthcare company based in the US, offers traditional, and consumer-directed health insurance plans and related medical and care services. With numerous hybrid and native consumer-facing apps across platforms, the company was at the forefront of digital capabilities in healthcare. However, frequent updates and enhancements to the apps caused delays in planned releases.
To improve their time-to-market and broaden their consumer base by complying with established accessibility guidelines, the client needed to:
The Infosys team ensured 100% accessibility compliance for the client's consumer-facing applications and external websites, following the WCAG 2.0 AA guidelines. Through rigorous testing, the team delivered defect-free mobile applications, ensuring a seamless user experience.
The result? An expanded customer base and improved ease of navigation, leading to an increase in customer feedback ratings to 9 out of 10 for mobile and web apps. By meeting accessibility compliance standards, the client achieved a 30% reduction in effort by implementing automated regression testing, saving time and resources.
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