Jane Can Create Customized Care Pathways for Everyone

Infosys Helix Payer on Cloud Health Module #EmpoweringBetterCare

As a care administrator, Jane needs to be data-oriented.Throughout her professional career, Jane has worked with data. From collection to analysis and interpretation to decision making. Her role encompasses every phase of the data management process.She is also responsible for data exchanges between providers, vendors and other stakeholders.

An International Data Corporation (IDC) found that big data is projected to grow faster in healthcare than in sectors like manufacturing, financial services or media. It is estimated that the healthcare data will experience a compound annual growth rate (CAGR) of 36 percent through 2025.

Jane doesn’t have a data repository for her member health information.While healthcare data is growing at 36% annually, most of the data is siloed and unstructured. Jane knows that data is everywhere. However, it resides at different sources and in different formats. And as the number of members she serves rises, so does the complexity of her role.Today, managing this disparate data for every members has become a real challenge for Jane.

Globally, the big data analytics segment is expected to exceed $68.03 billion by 2024, driven largely by continued North American investments in electronic health records, practice management tools, and workforce management solutions.

Jane wants to address her challenges and drive change.Lately, she has noticed that gaps in information and inaccuracies are impacting the experience she delivers and the care her members receive. While there’s no dearth in the volume of data, it rarely adds real value.Jane needs a solution that can help her convert volume to value. Not just for her but across her value chain.

Do you have a unified view of your member data?

Jane explores the possibilities that technology can deliver.After doing the groundwork, Jane discusses the potential value that data can deliver with her board. And following a vote, they decide to onboard the Infosys Helix – Payer on Cloud – Health Module. A solution that creates a single repository that’s accessible by multiple stakeholders.

Jane has a complete view of member health data at her fingertips.The solution combines the historical information from medical records and real-time data from wearable devices with genomic data to give Jane a comprehensive view of the member’s health.This dashboard can also be shared with vendors, providers, pharmacies, state governments, and more.

Jane can also help her provider network create customized care pathways.As part of the Health Module, the Digital Twin creates a digital replica of the member to help providers diagnose the underlying problem, evaluate the potential effects of a specific medicine, and prescribe the best course of treatment. To do so, it consolidates the member information, correlates the data and delivers actionable insights and recommendations.

The Health Module helps Jane enrich every experience that she delivers.From enrollment to claims management and everything in between, Jane now has the insight she needs to make better decisions across every function. The solution also accelerates the resolution of member issues, delivering a seamless experience.The Infosys Helix Health Module gives Jane the tools she needs to make data do more.