Andre Can Transform the Enrollment Experience for His Members

Infosys Helix Payer on Cloud Coverage Module #EmpoweringBetterCare

Enrollment is typically the first interaction a member has with a payer.As the enrollment manager at his firm, Andre understands the value of making a good first impression. He wants to shape an unforgettable enrollment experience for his members.But legacy systems and outdated processes stand in his way.

You never get a second chance to make a first impression.

-Will Rogers

As the scale of enrollment increases, so do the complexities of the process.Paper-based documentation, labor-intensive processes, scalability and control are among the significant challenges he faces on a day-to-day basis. Andre thinks that next-gen technology can help him lower administrative costs and improve access to care for members.He needs a solution that can help him digitize and simplify the process from end-to-end.

Andre learns about the Infosys Helix Coverage module at a roundtable conference.When he gets back to the office, he discusses his challenges with and vision for enrollment with the board of directors. He also highlights the potential outcomes the Coverage module could drive.After further consideration, Andre’s firm onboards the Infosys Helix - Payer on Cloud - Coverage Module. A product capable of transforming the enrollment process.

Without delay, he initiates the transformation.From documentation to verification, configuration to reconciliation, and communication to satisfaction, Andre can now automate the enrollment process with the Coverage module.But that’s just one of the many layers of value the platform delivers.

Have you automated enrollment at your firm?

Andre can now leverage Artificial Intelligence to make a real difference.The module grants Andre access to current insights on trends and patterns in enrollment. It also empowers him with predictive, actionable recommendations in real time and helps him make better decisions, faster.

Data security is another long-standing concern that the module has resolved for him.The Infosys Helix Coverage module is secure-by-design and HIPAA compliant. It also facilitates digital authorization, accelerating the consent process. Andre no longer has to worry about sensitive health data being leaked without the member’s knowledge and consent.

Andre can now enroll members with ease.The solution collects the data, verifies eligibility, enrolls the member and offers 360-degree visibility into the process. All that’s left for Andre to do is approve the application.He can now deliver a timely and seamless enrollment process. Can you?

How long does the enrollment process take for your firm?

<24 hrs
24-72 hrs
>72 hrs