Sharon Can Take the Lego Approach to Transformation

Infosys Helix Payer on Cloud #EmpoweringBetterCare

Sharon was recently appointed the Transformation Lead of a payer firm.In her new role, she’s tasked with overseeing the adoption and implementation of next-gen technologies. While technology has come a long way in the past decade, her firm hasn’t embraced the digital possibilities.

She wants to make change real.But the monolithic legacy IT landscape of her firm stands in the way. The failure to sense, adapt and evolve has also led to a rise in administrative costs.She needs to find a way to achieve operational efficiency without compromising on member effectiveness. And she looks for a way that technology can help her address this challenge.

The US Healthcare industry is making the transition to a digital core operating model. Infosys is enabling a seamless transition with platforms that address specific clinical and administrative inefficiencies in the traditional model.

Sharon learns about the different solutions available.After a significant amount of research, she decides to onboard Infosys Helix – Payer on Cloud Platform. A core administration platform that powers real-time, cloud-native, workflow-based, AI-embedded, configurable processes.

Sharon decides to put the Payer on Cloud platform to work.The platform is offered as modular, independent, inter-operable functional blocks that Sharon can assemble like Lego bricks. Now, she can transform one function at a time without disrupting the day-to-day operations of her business.

Sharon uses the platform to explore new digital territories.Using the different modules offered by the Payer on Cloud platform, Sharon is able to create efficiencies and deliver better outcomes.With labour-intensive tasks now automated, she can focus on adding value for her stakeholders through enriched experiences.

Which approach would you choose for your transformation?

Singular
Modular

Quicker resolutions lead to better experiences for and higher retention of members.Leveraging the different modules of Payer on Cloud, Sharon can now fuel progress at her firm with agility at the core. She is now able to transform the way her business works.However, this is just one of the many digital possibilities the platform has delivered for her.

Is your operating model:

Risk-focused
Member-centric

The Payer on Cloud platform lets her innovate to zero.Zero fallouts, zero latency, zero wastage, zero tech debt and zero friction. The platform has empowered Sharon shift from a risk-focused model to member-centric one.And as the industry evolves, so does the platform, making her business future-ready.