Diana Can Offer Hyper-Personalized Employer Plans

Infosys Helix Payer B2B Plan Sponsor Engagement Module #EmpoweringBetterCare

Diana deals with employer-sponsored plans on a daily basis.She initiates conversations with employer groups, discusses the benefits her firm offers and closes deals. But her role doesn’t end here.She also manages the utilization of these plans and their renewal.

In 2019, around half of the people with health insurance received private insurance
through their employer.

The times are changing, and Diana needs to be able to keep up with change.Over the years she’s noticed that rising healthcare costs have become a burden for her clients. When employer-sponsored plans are quickly becoming the new normal, she needs to find a way to manage these plans more efficiently.Different businesses have diverse workforces and distinct needs. And Diana wants to offer customized plans for the businesses she serves.

Have rising healthcare costs impacted your organization’s spends?

She wants to be able to tailor unique plans for each employer group she serves.Diana wants to move away from the traditional one-size-fits-all approach to employer plans. She needs a flexible solution that gives her clients transparency into core payer processes. A solution that offers customization and real-time recommendations on cutting costs.

And she believes that technology is key to delivering this flexibility.After evaluating the possibilities, her firm chooses to onboard the Infosys Helix – Payer B2B – Plan Sponsor Engagement Module. A single solution that offers limitless possibilities for the customization of employer-sponsored plans.

Employer groups can now customize the benefits and providers of the plan.Diana leverages the Plan Sponsor Engagement Module to connect with employers, converse with benefits managers and convert them into clients.

How long does it take for you to create a custom report for cost/utilization trends?

1-2 weeks
2-4 weeks
>4 weeks

The solution also gives her clients transparency.Diana’ s clients can now manage enrollment of employees and monitor plan utilization in real-time. The platform also gives employer groups access to recommendations on how they can curb costs. Businesses can now give their employees the care they deserve.

The enriched experience helps Diana retain her clients, while they retain their employees.The self-service feature lets the employers mix and match the benefits to fit their employee demographic.Diana can now take the one-size-fits-one approach for all her business clients. What’s more? She can manage multiple plans with a single dashboard.