Jessica Can Finally Digitize Her Provider Contracts

Infosys Helix Provider Lifecycle Management Contracting Module #EmpoweringBetterCare

Jessica is in charge of provider contracting at her firm.The years of experience she has gives her a deep understanding of the the ins and outs of the process. Her firm wants to rapidly grow their provider network in the coming years but Jessica doesn’t think that this is possible with the existing system.

Standardization is not always synonymous with simplification.While 80% of Jessica’s provider contracts are standardized, iterations complicate the process. Her firm currently uses physical documentation for contracts which slows down the process even more.Typically, it takes her 2 – 4 months to close a single contract.

How long does your provider contracting process take?

< 1 month
1 – 3 months
> 3 months

Provider contracting is a complex process and doesn’t end at sign-off.In addition to creating new contracts, she also tracks utilization of existing contracts and initiates renewals when required. With multiple provider contracts in different stages, Jessica feels like she can no longer manage them effectively.She needs a solution that can help simplify and optimize the process.

Have you considered leveraging technology to accelerate the process?

She does her research and shares a proposal with her firm’s board of directors.After reviewing the proposal thoroughly, her board selects the Infosys Helix – Provider Lifecycle Management – Contracting Module. A human-centric, experience-based, AI-Augmented solution that digitizes contracting and negotiations.In virtually no time, the Contracting Module is integrated into the infrastructure and Jessica gets straight to work.

She logs onto the platform and triggers the creation of a new contract.The Contracting module reads and extracts the information, classifies provisions and reimbursement details and generates a contract. And it does it all autonomously.Jessica peruses the details of the new contract and makes the necessary edits before sharing the draft with the provider.

The provider receives the first draft instantly.Along with a legal team, the provider reviews the contract and suggests amendments as they see fit. The AI algorithm then accepts, rejects, or routes these changes for further review. The terms and conditions of the contract are negotiated digitally.Once Jessica and the provider reach an agreement, the contract is finalized and signed by both parties.

How many new contract templates do you create every year?

2-5
5-10
>10

She now has more control over every aspect of provider contracting.What’s more? Jessica has visibility of real-time utilization data and can initiate the renewal process in a timely manner. She can also configure the workflows as per her requirements and manage templates, reviews and approvals, digitally.

Simpler processes result in better experiences.From intent to authoring, review to refining and approval to signing. Jessica is able to accelerate the entire contracting process. The solution also lets her track the utilization of multiple contracts through a single dashboard.Today, Jessica offers providers a seamless contracting process. And so can you!