Infosys Helix Provider Lifecycle Management Onboarding Module #EmpoweringBetterCare
As the provider networks manager, Steve’s role includes the recruitment and onboarding of new providers. He wants to grow his network and make care more accessible for his members.
The number of payers a provider is registered with is limited. And the onboarding experience delivered can make a real difference.
Legacy and point solutions along with manual documentation makes onboarding a lengthy, time-consuming and complex process. Adding a single provider to his network takes Steve almost 3 months. The drawn out process also impacts administrative costs.
He wants to leverage technology to drive change and deliver a superior experience for his providers. He needs a solution that can simplify and speed up the onboarding process. One that can be easily integrated with the firm's existing infrastructure.
After weighing the pros and costs of solutions Steve shortlisted, his firm chooses the Infosys Helix – Provider Lifecycle Management – Onboarding Module. An independent, intelligent solution that digitizes the provider onboarding process.
Steve couldn’t wait to see how the solution worked and what it could do.
Steve leverages the Onboarding Module to digitize the application process. With intuitive onboarding, he is able to recruit providers that are not just qualified but verified. The platform also cross-checks the provider data against the primary source in real-time.
Now, he can rapidly and simultaneously recruit multiple providers.
The Onboarding module also monitors network adequacy and alerts Steve as and when new providers need to be recruited. It gives him access to insights and recommendations throughout the onboarding process and augments better decision making.
He can now review, edit and approve contracts online.
Steve can also deliver transparency and visibility of the onboarding process and expected timelines. The solution sends alerts and notifications on the progress of the application to the providers.
From document submission to network admission, and every phase in between, the provider can track the progress of the application.
He leverages smart recruitment to onboard several highly quality providers and grow his firm’s network.
He is able to ease the administrative burden of his provider network, deliver a seamless experience for them and grant his member access to the care they deserve.
And now, so can you.
