Insurance

Insurance companies are evolving to meet the demands of a more digital-savvy customer base, with AI-driven claims processing, personalized policies, and enhanced fraud detection. As regulatory pressures grow, insurers are turning to data and automation. Infosys, leveraging the cloud and AI solutions of Microsoft, helps insurers build robust, data-centric strategies that improve operational efficiency, customer experience, and compliance.

NN Life Japan

EMBRACING CLOUD INNOVATION TO OVERCOME CHALLENGES

A prominent player in Japan’s SME segment, NN Life Insurance faced challenges with their existing infrastructure, with complex processes for customers leading to long service provisioning times. To improve reliability and speed in delivering solutions, they recognized the need for cloud transformation and legacy application remediation.

To address these challenges, NN Life Insurance leveraged the Infosys Modernization Platform, part of Infosys Cobalt. Adopting an agile model, they successfully executed an end-to-end transformation to Microsoft Azure. This solution not only accelerated the move to the cloud but also enhanced the quality and speed of cloud migration and legacy remediation, empowering NN Life Insurance to offer better solutions and services to its customers.