Services, Utilities,
Resources, and Energy

The energy and utilities sectors are undergoing a massive transformation with a focus on sustainability, smart grids, and data-driven decision-making. Companies are leveraging digital solutions to reduce emissions and optimize resource usage. Infosys, in collaboration with Microsoft, is helping these industries navigate digital transitions by providing cutting-edge solutions in AI, IoT, and cloud to drive sustainability and operational efficiency.

bp

DRIVING CLEAN ENERGY TRANSFORMATION THROUGH DIGITIZATION

Energy-as-a-Service or EaaS is meant to create energy-efficient pathways for organizations transitioning to low or carbon-neutral power sources and help companies manage energy consumption more efficiently, fulfill their environmental responsibility, and meet their green power commitments and sustainability goals.

bp and Infosys co-created a digital EaaS platform to centralize operations. The digital platform is cloud-based and consolidates data from multiple intelligent devices, providing a real-time view of consumption, asset usage, and future use. Moreover, energy consumption across different sources is optimized using artificial intelligence (AI) and machine learning (ML).

Uniper

ELEVATING CLOUD MATURITY THROUGH APPLICATION MODERNIZATION

Uniper, an international energy company, needed to update its applications regularly to cope with the changing market, technology, and regulations. Modernizing their application and infrastructure landscape was crucial for Uniper to meet future demands and ensure system resilience in the turbulent energy supply era.

To tackle these challenges, Uniper embarked on a comprehensive modernization initiative leveraging Infosys Cobalt. Refreshing their applications and infrastructure to create a resilient and forward-looking landscape with cloud, Uniper has already completed 40% of its planned activities. This included replacing multiple applications with Commercial Off-the-Shelf (COTS) solutions, migrating 80% of applications to the Microsoft Azure Database for PostgreSQL, and achieving full cloud enablement.

E.ON

TRANSFORMING LEGACY SYSTEMS INTO A CLOUD-FIRST, DIGITAL FUTURE

After a merger, E.ON needed to unify its diverse workforce of 60,000+ employees across nine countries, modernize legacy systems, and create a flexible, collaborative environment. To address these challenges, E.ON partnered with Infosys to drive its IT transformation.

Infosys implemented a scalable, cloud-first infrastructure with a focus on hybrid collaboration and user-centric design. This solution enabled seamless communication, boosted productivity, and enhanced employee satisfaction. As a result, E.ON’s workforce became more agile, and the company is now better equipped to meet the needs of its 50 million customers while staying competitive in the energy sector.

E.ON

LEADING THE WAY WITH CUSTOMER-CENTRIC CLOUD-POWERED SERVICES

E.ON, a prominent UK utility service provider, aimed to enhance their customer service and unlocking new avenues to business value from digital transformation to drive their energy transition.

By partnering with Infosys, the company ensured a seamless transition without impacting the customer experience or daily operations. Infosys also played a vital role in advancing E.ON's shift to digital experience platform, pivoting to a digital utility model and delivering smart sustainable energy solutions , resulting in more reliable services for E.ON's customers.

Discover how E.ON transformed customer experiences with Infosys.

One of Europe's Largest Utility Companies

TRANSFORMING COLLABORATION AND PRODUCTIVITY POST-MERGER

A leading European utility company, serving over 50 million customers, needed to standardize and modernize its workplace environment after a large-scale merger. With 80,000+ employees spread across various regions, the company aimed to create a seamless hybrid workplace experience that would foster productivity and improve collaboration. Disparate technologies, outdated systems, and inconsistent collaboration tools were holding back the transition.

Infosys, in partnership with Microsoft, helped design a cloud-first, hybrid solution leveraging Microsoft 365 and endpoint management tools. The solution improved employee collaboration, provided secure remote access, and optimized IT processes. Benefits included enhanced security, improved user experience, and reduced operational costs.

Key Energy

MODERNIZING THE ENTERPRISE LANDSCAPE WITH NEXT-GEN IT-AS-A-SERVICE

When Key Energy wanted to reposition themselves for substantial market growth, making sure its digital infrastructure could support its expansion efforts was critical.

In pursuit of this goal, they partnered with Infosys to revamp their entire business landscape and revitalize their legacy systems through Infosys Cobalt. Leveraging Next-Gen IT-as-a-Service (ITaaS), Infosys played a pivotal role in elevating operational efficiency, reducing costs, streamlining and scaling operations, and ultimately delivering superior user experiences, all of which were instrumental in achieving Key Energy's growth objectives.

Oil and Gas Major in the US

MAXIMIZING EFFICIENCY AND REDUCING DOWNTIME

A multinational energy corporation faced operational inefficiencies in managing its extensive on-ground activities, including maintenance, workflow management, and drilling processes. Challenges such as limited internet connectivity at sea, manual maintenance processes, and a lack of real-time data hindered operational productivity and caused delays. The client partnered with Infosys to improve efficiency and reduce downtime.

Infosys implemented solutions using Microsoft Power Platform, creating offline-capable apps, automating workflows, and integrating real-time data insights. These improvements led to reduced downtime, optimized inventory management, and streamlined processes, resulting in a 15% reduction in costs, a 20% improvement in scheduling efficiency, and improved resource allocation.

CBRE

TRANSFORMING REAL ESTATE WITH AI, CLOUD, AND DATA

CBRE, a global leader in real estate services, was facing the challenge of adapting to the rapidly evolving industry landscape, where hybrid work models, emerging technologies, and sustainability goals were reshaping operations. The company recognized that to stay ahead, it needed to embrace digital transformation at scale.

CBRE partnered with Infosys to develop a digital strategy leveraging AI, machine learning, and cloud technology. This approach streamlined operations across the real estate lifecycle, boosting efficiency, reducing energy consumption, and lowering emissions, all while helping CBRE achieve sustainability targets and deliver enhanced client outcomes.

Consultancy and Advisory Major

TRANSFORMING THREAT MANAGEMENT WITH MICROSOFT AZURE SENTINEL

A global consultancy firm struggled with its outdated and complex legacy security monitoring system, facing scalability issues and lacking a centralized solution. They needed a platform that could ensure 24/7 monitoring, reduce risk exposure, and protect their reputation.

Partnering with Infosys, the firm migrated to the Microsoft Azure Sentinel SIEM platform. Infosys moved over 50 use cases, 700GB of log data, and integrated 132 use cases into real-time monitoring. The seamless migration ensured zero impact on business operations, enabling quicker threat identification, better security incident responses, and improved efficiency, strengthening the firm’s security posture and risk management.