The Infosys LaborForce offers a fully integrated, cloud-first enterprise platform for States to navigate UI’s strategic shift. It delivers a robust and complete UI system, giving states, their partners, and their residents the best possible experience in the delivery of unemployment insurance services.
Infosys Labor Force, the only Cloud Native system built on the proven Salesforce Platform, modernizes today’s UI technology options by providing agencies with the following capabilities shown below.
In addition to the capabilities outlined in Figure 1, Infosys LaborForce leverages AI to deliver advance fraud prevention and detection capabilities, enabling agencies to deliver the right benefits to the right people in a timely manner.